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The Thinking You're Not Doing as a Leader

  • Theresa Fuchs-Santiago
  • Apr 28
  • 6 min read

 

I once worked with a senior leader who told me he did his best thinking in the car.

 

Not in strategy sessions. Not in offsites. Not in the back-to-back leadership meetings that filled his calendar from 8am to 6pm.

 

In the car. Alone. On the drive home.

 

That thirty-minute window — no agenda, no notifications, no one needing anything from him — was where things clicked. Where the tangled problem from Tuesday's meeting suddenly had an answer. Where he'd realize what he actually thought about the decision everyone had been debating for weeks.

 

And then he'd arrive home. Walk through the door. And the thinking would dissolve into the next thing.

 

I asked him: how often do you protect that kind of space during the workday?

 

He laughed. Not because it was funny. Because the idea felt almost absurd.


"When would I fit it in?"

 


The Core Insight


We have built workplaces that are extraordinarily good at one thing: keeping people busy.

 

Calendars packed back to back. Slack channels humming. Meetings to prepare for meetings. Collaborative documents, shared updates, standing syncs, async threads that somehow still require immediate responses.

 

And underneath all of it, a deeply held cultural belief that has gone largely unquestioned:

 

More collaboration equals better outcomes.

 

So we meet. Constantly. Collectively. Because being in the room signals contribution, and contribution signals value, and value — we've been taught — is measured in visibility and output.

 

But here is what that culture actually costs us: The ability to think.

 

Not react. Not respond. Not participate. Think. Deeply, slowly, without interruption — the kind of thinking that produces insight rather than just activity.

 

Research on cognitive performance is consistent on this point: the brain needs uninterrupted time to consolidate information, make non-obvious connections, and generate genuinely creative ideas. That kind of processing doesn't happen in a meeting. It happens in the spaces between them — spaces that most professionals have systematically eliminated from their days.

 

Microsoft's 2025 Work Trend Index makes the scale of this concrete: drawing from Microsoft 365 data and a survey of 31,000 workers, it found that employees are now interrupted every two minutes — up to 275 times per day. And half of all meetings are scheduled during the precise hours when most people's cognitive performance naturally peaks. We are not just failing to protect thinking time. We are actively scheduling over it.

 

And so we find ourselves in a strange paradox: We are more connected than ever. More collaborative than ever. More responsive than ever.

And many of us are thinking less well than we ever have.

 


The Courage Shift


Here is a reality that sits underneath this conversation:

Protecting time to think feels selfish.

 

It feels like opting out. Like being unavailable. Like prioritizing yourself over the team, the deadline, the culture of constant responsiveness that everyone around you has silently agreed to participate in.

 

And so even when you know you need it — even when you can feel the cognitive fog that comes from too many inputs and too little processing time — you don't take it.

 

Because the meeting is already on the calendar. Because someone might notice you're not online. Because rest, in a performance culture, can look dangerously like disengagement.

 

But consider what actually happens when leaders don't think.

 

They react instead of respond. They make decisions at the speed of the last conversation rather than at the depth the decision deserves. They mistake busyness for progress and activity for strategy. They solve the same problems repeatedly because they never had the space to understand what was actually causing them.

 

And their teams feel it — in the quality of direction they receive, in the decisions that get walked back, in the meetings that could have been an email, and the emails that could have been silence.

 

The data reflects this as well. DDI's Global Leadership Forecast 2023 — the largest study of its kind, drawing on nearly 14,000 leaders across 50+ countries — found that only 17% of leaders are rated as highly effective in strategic thinking. Strategic thinking is precisely the capability that suffers most when leaders never have uninterrupted time to think. It cannot be done in a meeting. It cannot be done on demand. It requires space.

 

Protecting time to think is not a luxury. It is a leadership responsibility.

 

The courage here is not dramatic. It is the quiet, daily courage of saying: I am going to be unavailable for one hour, and I am going to trust that the organization will not collapse.

 

Of blocking the calendar and not feeling guilty about it. Of leaving the phone in another room. Of resisting the pull to fill every gap with input — and choosing, instead, to let your own mind do what it is actually capable of when you give it space.

 

That is an act of leadership. Even when it doesn't look like one.

 


Practical Tools


1.      Audit your calendar for thinking time. Look at your week. Not for what's scheduled — but for what isn't. How many uninterrupted hours exist where no one can reach you, nothing is expected of you, and you are free to simply think? If the answer is few or none, that is not a time management problem. It is a priority problem.


2.     Schedule thinking time like a meeting — and protect it like one. Block it. Name it. Put it on the calendar with the same weight you give a client call or a leadership review. "Thinking time" or "strategic reflection" — whatever language works for your culture. And when someone tries to schedule over it, decline. Not every time, but enough times that it starts to mean something.


3.     Define what you're thinking about. Unstructured time can drift into distraction. Give your thinking session a loose focus — not an agenda, but a question. What is the real obstacle in this project? What am I not seeing about this team dynamic? What decision have I been avoiding and why? A good question is a container. It gives your mind somewhere to go without telling it exactly what to find.


4.     Protect the transitions. Some of the most valuable thinking happens not in scheduled blocks but in the margins — the walk between meetings, the lunch you eat alone, the commute without a podcast. These moments are not dead time. They are processing time. Stop filling them reflexively. Let them breathe.


5.     Notice what surfaces. Start keeping a simple note — physical or digital — where you capture what emerges during thinking time. The idea that appeared out of nowhere. The reframe that suddenly made a problem simpler. The thing you realized you'd been avoiding. Over time, this note becomes evidence: proof that the thinking time is working, and that the insights it produces are worth protecting.


6.     Model it for your team. If you lead people, the way you treat your own thinking time sends a signal. Leaders who are visibly always available, always responsive, always in the next meeting — inadvertently teach their teams that this is what good looks like. Leaders who protect space and talk about why — who say openly, "I blocked this morning to think through our Q3 direction" — give their teams permission to do the same.

 

The culture of constant collaboration doesn't change from the bottom. It changes from the top.

 


A Note on Meetings


Not all meetings are the problem. Some meetings are genuinely valuable — the ones where ideas build on each other, where trust deepens, where a team works through something that couldn't be resolved alone.

 

But many meetings are not that.

 

Many meetings are a way of feeling productive without doing the harder, lonelier work of actually thinking something through. They distribute the discomfort of uncertainty across a group so that no single person has to sit with it alone.

 

Before you schedule the next one, try asking honestly:

 

Is this a problem that needs a conversation — or one that needs someone to think?

 

If it's the latter — protect the time. Do the thinking. And then, if a meeting is still needed, it will be a better one.

 

Because the best contributions to any collaboration don't happen in the room.

 

They happen in the quiet before it.

 


A Courage Challenge


This week, block one hour of uninterrupted thinking time.

 

No meetings. No email. No Slack. No podcast playing in the background.

 

Just you, a question worth sitting with, and enough silence to actually hear yourself think.

 

Then notice what emerges.

 

Not just the ideas — but the feeling. The slight discomfort at first, as your brain reaches for stimulation and finds none. And then, if you stay with it, the gradual settling. The clarity that starts to surface when the noise finally stops.

 

Ask yourself afterward: When did I last feel that?

 

And then ask the harder question: Why don't I do this more?

 

Because in a world that rewards constant output, choosing to think deeply is a quiet act of courage.

 

And the leaders who protect that space — for themselves and for their teams — are often the ones whose decisions, direction, and presence feel different.

 

Not because they work more.

 

Because they think better.

 

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