What to Do When You Feel Like You Don't Belong in the Room
- Theresa Fuchs-Santiago
- Jul 14
- 9 min read
I remember the exact moment I realized I was in over my head.
I was sitting at my desk with a job brief in front of me, a list of target companies on my screen, and the phone — feeling, in that moment, like the most terrifying object in the room.
I had been working in executive search for a few years by then. I knew the industry. I knew the process. I had sat in on hundreds of candidate conversations, managed the logistics of searches from beginning to end, supported senior consultants through every stage of the work.
I knew, intellectually, exactly what needed to happen next.
I needed to pick up that phone. Call the CEO on my list. Introduce myself. Tell him about the opportunity. Make him interested enough to have a conversation.
Simple enough, in theory.
Except that I had never done it before. Not like this. Not as the person responsible for the outcome.
A senior colleague had taken a sabbatical. Searches needed to continue. Someone needed to step in. And that someone, it turned out, was going to be ME — not because I had been carefully prepared and formally promoted and handed a certificate of readiness.
But because there was a gap. And I was standing next to it.
And so there I was. Phone in hand. Name on the screen.
Thinking: who am I with my 27 years to call a CEO and tell him why he should listen to me?
What Imposter Syndrome Actually Feels Like
I want to be specific about what that moment felt like. Because I think the way we talk about imposter syndrome — as a concept, a labeled phenomenon, a thing that successful people publicly admit to having overcome — can make it sound tidier and less powerful than it actually is.
This did not feel like a confidence gap I could close with the right tools or framework.
It felt like being found out before I had even started.
Like the distance between who I actually was — a junior associate who had never run a search in her life — and who I needed to be in that moment — a credible, authoritative professional that a senior executive would take seriously — was not a gap I could bridge with preparation or enthusiasm or a well-crafted opening line.
It felt like being an imposter. Because in some ways, I WAS one.
I had not done this before. I did not have a track record to reference or a reputation to lean on. I had knowledge and context and several years of close observation — but I had not yet done THE THING!
And the fear underneath all of it was not really about the CEO on the other end of the phone.
It was about being seen. Being evaluated. And being found — by someone who had every reason to see through me — to be less than I was presenting myself as.
That is the specific, particular, highly uncomfortable experience of imposter syndrome. Not general anxiety. Not low self-esteem. But the fear of being exposed as not yet being what the moment requires.
And it is, I have learned, almost universal. Particularly in the moments that matter most.
What I Did Anyway
I made the call.
Not because the fear went away. It didn't. Not because I suddenly felt ready. I didn't feel ready at all.
I made it because the alternative — not making it, and staying in the safety of the preparation that was starting to feel like avoidance — was worse than the discomfort of doing the thing I wasn't sure I could do.
And something happened on that call that I have thought about many times since.
The CEO picked up. I introduced myself. I told him about the opportunity — carefully, honestly, with the genuine conviction I felt about the role and the organization I was representing.
And he listened.
Not because I was polished. I wasn't — not yet. Not because I projected an authority I hadn't earned. I didn't try to.
But because I knew the brief. I understood the role. I had something real to offer him — real information, a real opportunity, a real conversation — and I offered it as exactly that.
He agreed to meet.
And sitting there after the call ended — heart still beating faster than it should have been, hands still slightly unsteady — I had a realization that has stayed with me ever since.
The call was not about whether I was ready. It was about whether I was willing.
Ready is a feeling. Willing is a decision.
And the decision to move forward in the absence of certainty — to act before the fear subsides, to show up before you feel fully qualified — is not recklessness.
It is the first and most essential act of courage in anyone’s professional life.
The Core Insight
Here is the thing about expertise that nobody tells you when you're starting out:
Experts are not people who know everything.
They never were. They never will be. The notion of the expert as someone who has achieved a state of comprehensive mastery — who has arrived at a place of settled certainty from which they operate without doubt or confusion or the uncomfortable experience of not knowing — is a myth.
And it is a myth that keeps talented, capable, genuinely promising people smaller than they need to be.
Because if expertise means knowing everything, then no one is ever an expert. And the imposter feeling — the sense that you are not yet enough, not yet ready, not yet qualified to occupy the space the moment is asking you to occupy — never resolves. It simply resets at a higher level.
I have worked with leaders who have spent twenty years in their field and still feel it.
Not because they lack knowledge. But because they are measuring themselves against a standard that doesn't exist — and concluding, against all the evidence of their actual competence, that they don't quite qualify.
Here is what I believe expertise actually is:
It’s not a destination. It’s also not a state of complete knowledge. Neither is it the absence of uncertainty or doubt or the occasional terrifying phone call that you make before you feel ready.
It is a relationship.
A relationship with a domain of work — characterized by genuine love for the work itself, deep familiarity with its patterns and its possibilities, and the hard-won confidence that comes not from knowing everything but from having figured things out before and trusting that you will figure them out again.
The expert is not the person with all the answers.
The expert is the person who loves the questions enough to keep finding them.
And that — that love, that commitment, that willingness to stay in the uncertainty and keep going — is something you can build. Deliberately. From exactly where you are.
The Courage Shift
What separates the people who push through the imposter feeling from the ones who let it stop them is not confidence.
It is not credentials or experience either. Or a particular personality type that is wired for resilience and unafraid of exposure.
Rather, it is a specific, repeatable act of courage.
The courage to reframe the question.
Not: am I ready for this?
But: am I willing to figure this out?
Not: do I know enough to deserve this moment?
But: do I care enough about this work to show up for it — imperfectly, uncertainly, without all the answers — and trust that the showing up is how the answers arrive?
That reframe is not trivial. It is not a motivational trick or a confidence hack or a way of talking yourself into something you shouldn't be doing.
It is a fundamentally different relationship with your own development.
One that understands that competence is not a prerequisite for courage. It is a consequence of it.
The confidence I have now — in my work, in the conversations I have with senior leaders, in the coaching I offer — did not arrive before I needed it.
It arrived because I made the calls before I felt ready. Walked into the rooms before I felt qualified. Stayed in the discomfort long enough for the discomfort to become familiarity and the familiarity to become, eventually, something that felt like mastery.
Courage came first. Confidence followed.
Not the other way around.
And that sequence — courage before confidence, action before readiness, willingness before certainty — is available to you right now. In whatever moment you are currently standing next to, phone in hand, wondering whether you are enough for what is being asked of you.
How to Build It
1. Separate what you know from what you've done. Imposter syndrome often arrives in the gap between knowledge and experience — when you understand the work intellectually but haven't yet done it yourself. Recognize that gap for what it is: the normal, necessary, universal experience of being at the beginning of something. It is not evidence that you don't belong. It is evidence that you are growing. Those are not the same thing.
2. Make the call before you feel ready. Whatever your equivalent of my CEO call is — the pitch you've been preparing too long, the conversation you've been deferring, the room you've been waiting to feel worthy of entering — do it before you feel ready. Not carelessly. Not without preparation. But without waiting for the feeling of readiness that may never fully arrive. The doing is what produces the feeling, not the other way around.
3. Collect your evidence of figuring things out. Every time you have navigated something you didn't know how to do — and found your way through it — you have built a piece of evidence that your imposter feeling is lying to you. Most of us don't collect that evidence. We move from challenge to challenge without crediting ourselves for the navigation. Start a list. Not of achievements — but of navigations. The times you didn't know and figured it out. The calls you made before you were ready. The rooms you entered before you felt qualified. That list is your real confidence foundation.
4. Redefine what you're offering. In that first call, I wasn't offering twenty years of experience I didn't have. I was offering genuine knowledge of the brief, real information about a real opportunity, and honest engagement with a conversation that could be valuable to the person I was calling. That was enough. You almost always have more to offer than your imposter feeling allows you to see. Get specific about what it actually is — and offer that, without apologizing for what it isn't yet.
5. Find the love underneath the fear. The imposter feeling is loudest around the things we care about the most. You are not afraid of being exposed as inadequate in areas that don't matter to you. The fear is a signal of genuine investment — of caring deeply about doing something well. Get underneath the fear and find that caring. Let it remind you why the discomfort is worth it. Let it be the reason you make the call, enter the room, stay in the uncertainty.
6. Let yourself be a beginner — out loud. One of the most counterintuitive antidotes to imposter syndrome is radical honesty about where you actually are. Not performing a confidence you don't yet have. Not pretending to practice a mastery that isn't real. But saying — clearly, without apology — I am newer to this than some, and here is what I bring anyway. That honesty is disarming. It builds trust faster than performance does. And it gives you a foundation to grow from that is real rather than fabricated.
A Note on What Happens Next
Here is what I know, from the other side of that phone call and the many that followed: The imposter feeling does not disappear. Not entirely. Not forever.
It returns — at new levels, in new rooms, in the moments when the stakes rise and the gap between who you are and who the moment seems to require opens up again.
But it changes.
It becomes less disabling. Less convincing. Less able to stop you in your tracks because you have accumulated enough evidence — of navigating, of figuring out, of showing up before you were ready and finding that ready arrived in the showing up — to hear the feeling without obeying it.
You develop what I can only describe as a relationship with your own uncertainty.
Not comfort, exactly. But familiarity. A kind of grounded trust in your own capacity to navigate the unknown — because you have navigated it before, and you know something now that you didn't know then:
You do not need to know everything to belong in the room.
You need to care enough about the work to stay in it — curious, committed, and willing to figure out what you don't yet know.
That is what expertise actually looks like, up close.
Not certainty. Not comprehensive mastery. Not the absence of the imposter feeling.
The willingness to keep going in its presence.
A Courage Challenge
This week, find the thing you have been waiting to feel ready for.
The call you haven't made. The business idea you haven't shared. The room you haven't entered. The version of yourself you keep preparing to become — just as soon as you feel a little more qualified, a little more certain, a little more sure that you “deserve” the moment.
And ask yourself honestly:
Am I waiting for readiness — or am I waiting for courage?
Because readiness, in my experience, is often just courage that hasn't been acted on yet.
Make the call.
Enter the room.
Share the idea.
Do it before you feel ready — because the feeling of readiness is built in the doing, not before it.
And the version of you that exists on the other side of that call?
Not fearless. Just further along than five minutes ago.
That's not expertise yet.
That's the beginning of it — the messy, committed, unqualified becoming that all expertise is built from.
Nobody starts ready. So start anyway.



Comments